Privacy policy

At Synergy Life Sciences, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website or purchase our skincare, haircare and beauty products.

Information We Collect

When you place an order, contact us, subscribe to our emails or use our website, we may collect:

Name
Email address
Phone number
Billing and delivery address
Order and purchase information
Payment and transaction details
Website usage and device information

How We Use Your Information

We may use your information to:

Process and deliver your orders
Manage payments, refunds and returns
Provide customer support
Send order and delivery updates
Improve our website, products and shopping experience
Send offers and product updates if you have subscribed
Prevent fraud and maintain website security
Meet applicable legal requirements

Payments

Payments are processed securely through Shopify and the payment providers available at checkout. Synergy Life Sciences does not store your complete payment card details.

Cookies

Our website uses cookies and similar technologies to operate correctly, remember your preferences, understand how visitors use the website and improve your shopping experience.
Cookies may also be used for analytics and marketing purposes.

Sharing Your Information

We may share information when necessary with trusted service providers that help us operate our store, including:

Shopify
Payment providers
Delivery and courier partners
Website and technology providers
Analytics and marketing platforms

We do not sell your personal information.

Marketing Communications

If you subscribe to our emails, we may send you information about new products, special offers, bundles, gift collections and other Synergy Life Sciences updates.
You can unsubscribe at any time using the unsubscribe link included in our marketing emails.

Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of or deletion of your personal information, or withdraw consent for certain uses of your information.
You can contact us to submit a privacy-related request.

Third-Party Links

Our website may contain links to third-party websites or services. Synergy Life Sciences is not responsible for the privacy practices of third-party websites.