Terms of service

These Terms of Service apply to your use of the Synergy Life Sciences website and any purchases made through our online store.
By using our website or placing an order, you agree to these terms.

Use of Our Website

You may use our website to browse and purchase our skincare, haircare and beauty products for lawful purposes only.
You must not use the website in any way that may damage, disrupt or misuse our services.

Product Information

We aim to provide accurate product descriptions, images, pricing and other information.
However, product packaging, appearance or information may occasionally be updated without prior notice.

Orders

All orders are subject to availability and confirmation.
We reserve the right to cancel or refuse an order where necessary, including in cases of:

Incorrect pricing
Product unavailability
Payment issues
Suspected fraudulent activity
Incorrect or incomplete customer information

If an order is cancelled after payment has been received, the applicable refund will be processed.

Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
Prices, discounts, bundles and promotional offers may be changed or withdrawn at any time.

Payments

Payments must be made using the payment methods available at checkout.
Customers are responsible for providing correct payment, billing and contact information when placing an order.

Shipping & Delivery

We currently deliver within Pakistan.
Shipping charges, delivery discounts and free delivery eligibility are explained in our Shipping Policy.
Customers are responsible for providing a complete and accurate delivery address and contact number.

Refunds

Eligible purchases are covered by our 60-Day 100% Money-Back Guarantee, subject to the conditions stated in our Refund Policy.
Please review our Refund Policy for complete details regarding refund eligibility and processing.

Promotions & Discounts

Promotional codes, discounts, bundles and special offers may be subject to specific terms.
Unless clearly stated otherwise, promotional offers cannot be exchanged for cash.
We reserve the right to correct or cancel any promotion applied incorrectly due to a technical or pricing error.

Intellectual Property

All website content, including our branding, product images, text, graphics, logos and design elements, belongs to Synergy Life Sciences or is used with permission.
You may not copy, reproduce or commercially use our website content without permission.

Website Availability

We aim to keep our website available and functioning correctly, but we cannot guarantee that the website will always operate without interruption or technical issues.
We may update, modify or temporarily suspend parts of the website when required.

Limitation of Responsibility

To the extent permitted under applicable laws of Pakistan, Synergy Life Sciences will not be responsible for indirect losses resulting from misuse of our website or products.
Customers should always follow the instructions and usage information provided with our products.

Privacy

Your personal information is handled according to our Privacy Policy.
By using our website, you acknowledge that your information may be collected and processed as described in that policy.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, products, services or business practices.
The latest version will always be available on this page.